587-582-9087 ✉ 1803 14 Ave NE, Calgary, AB

FAQ

What if I cannot volunteer?

Parent participation is mandatory at our community-based preschool. The classroom operates with a ratio of one teacher and one parent helper for every sixteen children, making your involvement essential to the success of our program.

  • For children enrolled in the 3-year-old program, parents are required to volunteer a minimum of 5 times per school year.
    Failure to meet this requirement will result in a $250 charge added to the June fees, and future registration may not be possible.
  • For children enrolled in the 4-year-old program, parents are required to volunteer a minimum of 7 times per school year.
    Failure to meet this requirement will result in a $350 charge added to the June fees, and future registration may not be possible.
Can I bring a sibling when I volunteer?

No, siblings are not permitted during volunteer shifts.
When you are volunteering, your full attention is needed to support the class. If you bring a sibling, you become responsible for them and are no longer able to contribute to the required adult-to-child ratio in the classroom.

How do I sign up to volunteer?
  • Volunteer sign-up is now done online through the Parent calendar (pencil icon in the top right hand corner of the website), available on our preschool website. Parents are encouraged to select dates that work best for their schedule.
  • New preschool parents will receive login and password information during the mandatory orientation meeting, where the online sign-up process will also be explained.
  • Additional Volunteers for Field Trips:
    Field trips require extra helping hands! Sign-up sheets for these events will typically be posted in the preschool hallway.
What happens if I am no longer able to volunteer on a day I signed up for?
  • If you are unable to volunteer on your scheduled day due to a prior commitment or unexpected issue, please contact the Volunteer Coordinator as soon as possible to help find a replacement.
  • Parents may ask grandparents, nannies, or other trusted adults to volunteer as substitutes. All replacement volunteers must sign the Parental Agreement before participating. It is the parent’s responsibility to ensure that their replacement volunteer is familiar with their duties, Child Security and Safety guidelines, and Discipline Policy.
  • If the class must be cancelled because no replacement volunteer can be found, a $50 penalty fee will be applied, and your child will not be able to re-enter the program until this fee has been paid in full.

If you fail to show up and do not arrange for a replacement volunteer, you will receive one warning. A second occurrence may result in your child being asked to leave the program.

What if my child is sick? When should I keep them home?

According to Child Care Licensing Regulations, a child should stay home if they:

  • Are vomiting, have a fever, diarrhea, or a new, unexplained rash or cough;
  • Need more care and attention than can be provided without affecting the care of other children;
  • Show any other symptoms that the teacher believes might pose a health risk to other children.

A child can return to the program when:

  • A physician provides written notice confirming the child no longer poses a health risk; or
  • The preschool staff is confident that the child is no longer contagious or a risk to others.

Please email the preschool to let us know if your child will miss their scheduled class and share the reason for their absence.